Bringing IT together

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IT Support Services

IT Management

  • green Strategic Planning
  • green Infrastructure Design and Architecture
  • green Vendor Management
  • green IT Policies & Procedures
  • green Budgeting
  • green Hardware/ Software Standards

Project Management

  • green Deploying and/or Upgrading of Business Application(s)
  • green Deploying and/or Upgrading of Infrastructure (Network, servers, etc.)
  • green Data Center/Server Room Build-out
  • green Phone/Communication Systems
  • green Relocation of IT equipment

Network Management

  • green Firewall, Switches, Routers, VPN
  • green MPLS (private cloud)
  • green VLANs

Server/Storage Management

  • green Window Servers – Active Directory, SQL, Exchange
  • green Linux/Unix Servers – LDAP, NIS, DNS
  • green Virtual Servers – VMWare, Citrix
  • green Storage – NetApp, Hitachi, Isilon, Dell
  • green Backup – Backup Exec, NetBackup, Barracuda, Acronis

Helpdesk Management

  • green On-Site Support
  • green Remote Support
  • green Helpdesk Ticketing System
  • green Establish and Setup SLAs (Service Level Agreements)
  • green Helpdesk Procedures (FAQs)
  • green Hardware & Software Standards

Monitoring Management

  • green Servers, Firewall, Switches, Wireless, Services, Bandwidth
  • green Review of logs for servers, applications, firewall
  • green Setup Alerts
  • green Apply Patches/Updates

Facilities Management

  • green Server Room/Data Center Capacity Planning
  • green Power & Cooling Requirements Planning
  • green VoIP Phone System Management
  • green Badge System & Physical Security

Let’s discuss in more detail how your business could benefit from our range of hassle free IT support services

CONTACT US TODAY!